How to Assign Users to Roles in a User Group
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On the dashboard > open the side drawer > Click on User and select Manage Organizational Hierarchies.
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Then, click on the User Group name you want to edit and click roles tab.

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Review the list of available roles.
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Click on the role to which you want to assign users.

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A page will open displaying all users currently assigned to the selected role.
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To assign additional users, click the Unassigned button. This will display all users who are currently unassigned to the selected role.
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Select the user(s) you want to assign.
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Scroll down and click Assign Roles.


Using Filters:
If you cannot find the required user:
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Use the Filter option.
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Add a filter using Email Address, Username, Full Name or Other available user profile fields .
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Click Add Filter.
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Select the required user from the filtered results.
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Scroll down and click Assign Roles to complete the assignment.
